Privacy Policy
Last Updated: 13/08/2026
1. Introduction and Scope
Advanced Fiber Resources (Zhuhai), Ltd. and its affiliates and subsidiaries (collectively, "AFR," "we," "us," or "our") respect your privacy and are committed to protecting the personal information you entrust to us.
This Privacy Policy explains how we collect, use, disclose, transfer, and safeguard personal information when you:
· Visit our website at www.fiber-resources.com and related sub-sites (collectively, the "Website");
· Inquire about or purchase our products and services;
· Contact our sales, support, or other teams by email, phone, or through online forms;
· Apply for a job with us; or
· Otherwise, interact with us in connection with our business.
This Privacy Policy does not apply to personal information we process in our capacity as an employer regarding our employees or personnel, or to any information that is exempt under applicable privacy laws. By providing personal information to us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you as an individual ("personal information"). The types of information we collect depend on how you interact with us.
2.1 Information You Provide Directly
· Contact and inquiry information. When you submit an inquiry through the online form on our website, we collect your name, company name, email address, and the content of your message. If you contact us by email or phone, we collect the contact details and other information you choose to provide.
· Career information. When you apply for a position with us by sending your resume to our recruitment email (hr@fiber-resources.com) or through a third-party job platform, we collect your contact information, resume, employment history, education details, and any other information you choose to provide.
2.2 Information Collected Automatically
When you use our website, certain technical information is collected automatically, including:
· Server log information. Like most websites, our web servers automatically record your IP address, browser type and version, operating system, device type, language preference, referring and exiting URLs, pages viewed, and the date and time of your visits.
· Search queries. If you use the search features on our website (including the site search and the job search on our Careers page), we process the keywords you enter in order to return results, and these queries may be recorded in our server logs.
· Analytics and marketing data. We use a third-party website analytics and marketing platform (T-Cloud / Marketingforce, operated by Trueland) that may use cookies or similar technologies to collect information about how visitors find and use our website, such as pages visited, visit duration, and approximate location derived from IP address. For more details, see Section 6 (Cookies and Similar Technologies).
2.3 Information from Third Parties
· Distributors and business partners. We may receive business contact information from our worldwide distributors and business partners regarding prospective customers.
· Social media platforms. If you interact with us on social networks or use features that connect to them, we may receive information you make available through those platforms, subject to the platforms' own privacy policies.
· Publicly available sources. We may obtain business information from publicly available sources, such as industry directories and trade show databases.
2.4 Anonymous and Aggregate Data
We may use and share anonymous and aggregate data (information that no longer reasonably identifies you) for research, analytics, development, and other business purposes. This Privacy Policy does not restrict our use of such data.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
· Providing our products and services. To respond to your inquiries, provide quotations, process and fulfill orders, deliver products, provide technical and after-sales support, and perform our contractual obligations.
· Communications. To communicate with you about your inquiries, orders, service updates, and administrative matters.
· Marketing. To send you product and technology updates, event invitations, and other communications that may be of interest to you, where you have consented or where permitted by applicable law. You may opt out at any time (see Section 10).
Website improvement and analytics. To operate, maintain, and improve our website, understand how users access and use it, and improve the user experience.
· Recruitment. To evaluate job applications, conduct interviews, and manage our recruitment process.
· Security and fraud prevention. To detect, investigate, and prevent fraud, unauthorized access, misuse, or other unlawful activities, and to protect the security and integrity of our Website and business.
· Legal compliance. To comply with applicable laws, regulations, legal processes, and governmental requests, and to establish, exercise, or defend our legal rights.
We do not sell, rent, or otherwise disclose your personal information to third parties for their own direct marketing purposes, except with your permission or as otherwise described in this Privacy Policy.
4. Legal Bases for Processing (EEA/UK Users)
If you are located in the European Economic Area ("EEA") or the United Kingdom ("UK"), we process your personal information only when we have a valid legal basis under the General Data Protection Regulation ("GDPR") or the UK GDPR, including:
· Consent. Where you have given your consent to the processing, for example, for certain marketing communications or non-essential cookies. You may withdraw your consent at any time.
· Performance of a contract. Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract, for example, to provide a quotation or fulfill an order.
· Compliance with a legal obligation. Where we are required to process your personal information to comply with a legal obligation, for example, tax, accounting, or export control requirements.
· Legitimate interests. Where processing is necessary for our legitimate interests or those of a third party, provided that those interests are not overridden by your rights and interests. Our legitimate interests include operating and improving our business, responding to business inquiries, maintaining security, and conducting internal analytics. Where we rely on legitimate interests, we apply the principles of data minimization and appropriate safeguards.
Where applicable law requires your consent for certain processing activities, for example, direct marketing in some jurisdictions, we will only process your personal information for those purposes on an opt-in basis.
5. How We Share Your Information
We do not disclose personal information we collect from or about you except as described below or as otherwise disclosed to you at the time of collection.
· AFR Group entities. AFR operates a global network of companies, including subsidiaries in China (Zhuhai, Wuhan, Shenzhen, Shanghai, Hong Kong), Italy (Milan), Thailand, and affiliated companies. We may share your personal information within the AFR group for the business purposes described in this Privacy Policy.
· Distributors and business partners. We may share business contact information with our authorized distributors and business partners (currently in the United States, France, Japan, Korea, Israel, the UK, and other regions) to respond to your inquiries or fulfill orders in your region.
· Service providers. We may disclose personal information to third-party service providers who perform services on our behalf, such as website hosting, email delivery, analytics, payment processing, customer relationship management, and IT support. These providers are contractually obligated to process your information only on our documented instructions and to implement appropriate security measures.
· Legal and regulatory authorities. We may access, preserve, and disclose your personal information where required or appropriate to comply with applicable laws, legal process, or governmental requests, to protect your, our, or others' rights, property, or safety, or to investigate and prevent fraud or other unlawful activities.
· With your consent. We may disclose your personal information with your permission or at your direction.
We do not sell, rent, or trade your personal information to non-affiliated companies for their commercial purposes.
6. Cookies and Similar Technologies
Cookies are small text files stored on your browser or device that websites use to recognize visitors and remember preferences. Our website uses cookies and similar technologies in the following limited ways:
· Website analytics and marketing. We use a third-party website analytics and marketing platform (T-Cloud / Marketingforce, operated by Trueland) to understand how visitors find and use our website and to measure the effectiveness of our marketing activities. This platform may set cookies or use similar technologies, such as scripts and pixel tags, to collect information such as your IP address, device and browser type, pages visited, and visit duration. This information is processed by the platform provider on our behalf and is subject to the provider's own privacy policies.
· Embedded third-party content. Our Contact page embeds Google Maps. When you view that page, your browser connects to Google's servers, and Google may collect your IP address and set or read cookies on your device in accordance with Google's privacy policy.
We do not use cross-site advertising cookies, and we do not permit third parties to use our website to profile you for their own advertising purposes.
If we introduce additional cookies or similar technologies in the future, we will update this Privacy Policy to describe the types used, their purposes, and your choices before or at the time they are deployed.
Managing cookies. You can manage or disable cookies through your browser settings. Most browsers allow you to block new cookies, be notified when a cookie is set, or delete cookies altogether. Please note that if you disable cookies, some features of our website may not function properly. For more information about cookies, including how to manage or delete them, visit www.allaboutcookies.org.
Do Not Track. Our website currently does not respond to "Do Not Track" signals. You may, however, manage cookies and tracking through your browser settings and the controls described above.
7. International Data Transfers
AFR is a global company headquartered in China. Your personal information may be transferred to and processed in countries outside the country where you are located, including China, the United States, the EEA, the UK, and other jurisdictions where we, our group entities, or our service providers operate.
When we transfer personal information from the EEA or the UK to countries that have not been recognized by the European Commission or the UK government as providing an adequate level of data protection, we rely on appropriate safeguards, such as the European Commission-approved or UK government-approved Standard Contractual Clauses, or other legally acceptable transfer mechanisms in accordance with applicable data protection laws.
We take steps designed to ensure that your personal information receives an adequate level of protection wherever it is processed, including through appropriate contractual safeguards and industry-standard encryption of data in transit. By providing personal information to us, you acknowledge and agree to such transfers. You may request details of the safeguards we use for cross-border transfers by contacting us using the contact details provided in Section 14.
8. Data Security
We implement physical, technical, and organizational measures designed to protect the personal information we process, including access controls, encryption of data in transit, and internal policies governing the handling of personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy. We may retain personal information for longer periods where required by applicable laws, tax and accounting obligations, legal process, or where necessary to establish, exercise, or defend our legal rights. When personal information is no longer needed, we will delete or anonymize it in accordance with applicable laws.
10. Your Rights and Choices
Depending on your location and applicable law, you may have some or all of the following rights regarding your personal information:
· Access. To obtain confirmation of whether we process your personal information and a copy of the personal information we hold about you.
· Correction. To request correction of inaccurate or incomplete personal information.
· Deletion. To request deletion of your personal information, subject to applicable legal exceptions.
· Objection. To object to processing based on our legitimate interests, including profiling, and, at any time, to processing for direct marketing purposes.
· Restriction. To request restriction of processing in certain circumstances.
· Portability. To receive the personal information you provided to us in a structured, commonly used, and machine-readable format and to transmit it to another controller.
· Withdrawal of consent. To withdraw any consent you previously gave us at any time, free of charge. Withdrawal will not affect the lawfulness of processing that occurred before withdrawal.
· Lodging a complaint. To lodge a complaint with a supervisory authority in your country of residence, your place of work, or where an alleged infringement occurred.
How to exercise your rights. You may exercise any of these rights by contacting us using the contact details provided in Section 14. Before fulfilling your request, we may ask you to verify your identity, and we may decline or limit requests where permitted by law (for example, where we cannot verify your identity). We will respond to your request within the timeframe required by applicable law.
Marketing communications. You can opt out of receiving our promotional emails at any time by clicking the unsubscribe link in any such email or by contacting us. Even if you opt out of promotional messages, you will continue to receive administrative and transactional messages related to your business relationship with us.
California residents — please see Appendix B for additional information about your rights under the California Consumer Privacy Act.
EEA/UK residents — please see Appendix A for additional information about your rights under the GDPR.
China residents — please see Appendix C for additional information about your rights under China's Personal Information Protection Law.
11. Children's Privacy
Our website is not designed for or directed at children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected personal information from a child, please contact us, and we will take steps to delete such information.
12. Third-Party Links and Embedded Content
Our website may contain links to third-party websites or services, such as social networks, industry platforms, or our subsidiaries' websites. We are not responsible for the privacy practices of these third parties. This Privacy Policy does not apply to your interaction with those third-party websites or to any information you disclose to them. We encourage you to review the privacy policies of any third-party website before providing your information.
Our website also contains embedded third-party content, such as Google Maps on our Contact page. When you interact with embedded content, the third party may collect information about you, such as your IP address, and may set or read cookies on your device, as described in Section 6. Your interactions with such embedded content are governed by the third party's privacy policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page, and the revised version will be effective as of the "Last Updated" date above. If we make material changes that affect how we use or disclose personal information we previously collected, we will provide notice through our website or by other appropriate means, and where required by law, we will obtain your consent.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us using the following details:
Advanced Fiber Resources (Zhuhai), Ltd.
No. 399, Chuangxin 3rd Road, Tangjia, Zhuhai, Guangdong 519080, China
Email: sales@fiber-resources.com
Tel: +86 756 389 8129 (Sales)
Appendix A — Additional Information for EEA/UK Residents
If you are located in the EEA or the UK, in addition to the rights described in Section 10, you may have the following rights under the GDPR/UK GDPR:
· Right to object to legitimate interest processing. Where we process your personal information based on our legitimate interests, you may object to such processing on grounds relating to your particular situation. We will stop processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defense of legal claims.
· Right to object to direct marketing. You may object at any time to the processing of your personal information for direct marketing purposes, and we will stop such processing.
· Automated decision-making. We do not generally engage in automated decision-making that produces legal or similarly significant effects; where we do, we will comply with applicable law.
· Supervisory authority. You have the right to lodge a complaint with the supervisory authority in the country of your habitual residence, place of work, or the place of the alleged infringement.
To exercise these rights, please contact us using the contact details provided in Section 14. We may ask you to verify your identity and may charge a reasonable fee, where permitted by law, if your request is manifestly unfounded or excessive. We will respond within the timeframes required by applicable law (generally within one month of receiving a complete request).
Appendix B — Additional Information for California Residents
If you are a California resident, the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 ("CCPA"), provides you with specific rights regarding your personal information. This section supplements our Privacy Policy and applies solely to California residents.
Categories of personal information we may collect. In the preceding 12 months, we may have collected the following categories of personal information: identifiers (such as name, email address, phone number, IP address, and account identifiers); customer records (such as contact and business information provided in connection with purchases or orders); commercial information (such as records of products or services purchased or considered); internet or other electronic network activity information (such as browsing history and interactions with our Website); professional or employment-related information (such as job title, company, and employment history); and inferences drawn from the above. We do not knowingly collect sensitive personal information except as may be necessary for the purposes described in this Privacy Policy.
Sources. We collect this information from you directly, automatically when you use our Website, and from third parties as described in Section 2.
Purposes. We use this information for the business and commercial purposes described in Section 3.
Sharing and sale. We do not sell your personal information. We may disclose your personal information to service providers, AFR group entities, distributors, and other third parties as described in Section 5 for business purposes.
Your California rights.
· Right to know. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we have shared your information.
· Right to delete. You may request deletion of personal information we have collected about you, subject to certain exceptions.
· Right to correct. You may request correction of inaccurate personal information we maintain about you.
· Right to non-discrimination. We will not discriminate against you for exercising any of your CCPA rights.
How to exercise your rights: You may submit a request to know, delete, or correct by emailing us at sales@fiber-resources.com. We will verify your identity before processing your request, which may require you to provide additional information. Authorized agents may submit requests on your behalf; we will require proof of authorization and verification of your identity.
Appendix C — Additional Information for Users in the People's Republic of China
This section supplements our Privacy Policy for users located in the People's Republic of China ("China") and is intended to comply with the Personal Information Protection Law ("PIPL") and other applicable Chinese laws and regulations.
Your rights under the PIPL. In addition to the rights described in Section 10, to the extent permitted by applicable law, you may have the right to:
· withdraw your consent to the processing of your personal information;
· request a copy of your personal information and information about how it has been processed;
· request deletion of your personal information where processing violates laws or regulations or where the purpose of the processing has been fulfilled;
· request the closure of any account you may have with us; and
· lodge a complaint with us and/or with the relevant supervisory authority.
Sensitive personal information. If we need to process sensitive personal information (as defined under Chinese law, such as biometric identification, financial account information, or precise location data), we will do so only with your separate consent and in accordance with applicable law.
International transfers. If we transfer your personal information outside of China, we will notify you of the recipients, the purpose and method of transfer, and the types of personal information transferred, and will obtain your separate consent where required by law. We will ensure that cross-border transfers are conducted through legally accepted mechanisms, such as standard contracts or security assessments where required, and that the recipients provide a level of protection no less than that required by applicable Chinese law.
Minor protection. We do not knowingly process personal information of minors under the age of 14 without the consent of their parents or guardians, except as permitted by law.
This Privacy Policy is provided for reference. Please review it periodically for updates. If you have any questions, contact us at sales@fiber-resources.com.